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Monday, May 10, 2010
Nice Try Jackass
A man in his 40's walked up to me, a customer we'll just call "Mr. Seeker", and thrust his bottle at me, demanding to know why his Oxycontin wasn't working. So, upon investigating the pills that were left, at first glance they appeared to be 20mg. Oxycontin. But when I checked the pill I.D., it turned out to be a generic (AURO) simvastatin. When I informed Mr. Seeker of this, he seemed enraged that we could mess this up so bad, and demanded that I fix the problem. Since I was the only one filling the CII's here the day it was filled, the possibility of a tech or someone else tampering was not a reality, especially since Mr. Seeker told me that he waited on the Oxycontin to be filled that day. It never even hit the 'will-call' box. "I'm sorry Mr. Seeker, but I filled this prescription personally, and I can guarantee you that that bottle was filled with 60 Oxycontin when it left here." Of course he just stared at me, wondering what to do next. So I told him that if he would be able to wait for a spell, I could do some checking to 'verify' this. Not that I have anything else to do, jackass. "Good, you do that", Mr. Seeker said, with hope in his eyes. Well, when I pulled up his file, guess what other drug (among many) that Mr. Seeker takes? You guessed it, simvastatin 20mg filled two weeks before the Oxycontin. For the hell of it, I ran a quick inventory of my Oxycontin 20's, and as I thought, it was tight on the spot right-on. "Mr Seeker, I'm sorry, but it looks as if you might have gotten your pills mixed up. Do you ever remove all of the pills from one bottle and mistakenly put them in another? Because these pills here are your simvastatin 20mg." He looked hurt and pointed at me and shouted,"I'll have your job for this!!!!".
Sighhhhhhhh. Mr.Seeker, you can have it right about now.
Well, my 15 minute lunch is over. Errrrrrrrrrrrrrrr.