Customer: "Do you have boric acid?"
Me: "No, I'm sorry, we don't carry that"
Customer: "Well, I think my gerbil has an eye infection. What do you have for that?"
Me: "You know, honestly, I'm really not sure. I'm not trained in gerbil medicine. I would suggest calling a veterinarian"
Customer: "Well thanks for nothing!" (followed by her storming off down aisle 8)
Really? Thanks for nothing? I informed you about our current inventory status, gave an honest answer about my lack of expertise and then offered you guidance on where to go for the best advice. This is why on some level I hate 60 to 70 percent of my customers. I am polite, friendly and helpful and yet you still treat me like i just gave you cancer. I mean seriously, it's a gerbil. I don't know anything about gerbils. If I had a gerbil and it got an eye infection I would think to myself 'Well, it had a good run...I guess if this doesn't clear up on it's own, I'll just buy a mini gerbil eye patch and change his name to Blackbeard' (on an ironic side note, famed pirates Blackbeard and William Kidd once waged a fierce sea battle in an effort to finally settle their long running debate over the virtues of gerbils vs. hamsters). But i digress. The point is, don't go to the pharmacy, get free advice, and then get pissed when that advice isn't what you wanted to hear. Grow up. Act like an adult. Seriously. It's like going to Jiffy Lube and asking how to fix the engine on your lawn mower. Here's a crazy idea, maybe you should just call the store you bought it from. Also, if I could just make another suggestion to customers, don't come in, lift up your shirt to expose your stomach and ask "Is this scabies?". It's only going to make me lift up my shirt and ask "Is this my soul being slowly torn apart?" I'm not a doctor, I'm not a veterinarian, and I'm not a gerbil hater. I'm a pharmacist. Thanks for nothing.