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Saturday, April 18, 2009

You had all day!

Dear Customers,

Now, I am here for you all day; all yours for 9 hours on a beautiful Saturday.

Your doctor mumbled a voice mail to me at 10am, I paged him.

He didn't call back, so I paged him again around 12pm.

He finally called back around 1pm and gave me the missing info, including your identity.

Your husband showed up 20 minutes later and was told that it would be ready in 20 minutes.

We had it ready in 15 minutes and paged your name in the store.

Where were you between 2pm and 6pm?

You knew we closed at 6pm, but your husband drove up at 6:05 and saw us there.
The sign was up, our lights were off, our drawers were gone...we were almost out.

We were nice, explaining that we were closed and asking your husband to call the 24 hour store 1.8 miles north.

Then you have the nerve to complain to management that we didn't re-open for you.

Why do I have to feel guilty because you couldn't show up in time?

When the pharmacy is closed, please fuck off!

Thank you,



Anonymous said...

This is exactly what I hated about working at a non 24 hour store. I would have these arguments and they would piss me off to no end. I even had a doctor one time after shutting all the doors stand outside waiting and wanted to give me an rx 10 minutes after closing. Being the pussy I am I filled in and stayed after 20 minutes even though I didn't get paid for those 20 minutes. I work at a 24 hour store so now our spoiled clientele doesn't have to worry about checking to see what time we close.

Anonymous said...

Love it!!! This is sooo true!!

PTR said...

FFP: These stories are funny - and I have forwarded to several independent pharmacy owners I work with on a regular basis. I would like to exchange blog links. Here's our address: http://pharmacytechnology.blogspot.com dedicated to the independent pharmacy owner. Thank you!

Todd S. Eury
Pharmacy Technology Resource, LLC.
(412) 735-4427

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