Hey you in that office not standing on your feet with no pee break for 12 hours--this shout out is for you!!
Protocol for calling in new scripts, ESPECIALLY non-emergency facial creams is as follows:
Use the f*&@ing voice mail. I check it alllllllll the time. I, the pharmacist, am the only person allowed to check the voice mail. Use it or WAIT ON HOLD. Your choice! I know you have that option b/c I've listened to the horrendous hold music too with that constant interrupting message reminding you to LEAVE A MESSAGE. Do it!
Hold if you want to but either 1) please use the voice mail or 2) hold until I am able to get to you!! Don't say snarky comments like "ABOUT time". Do I make nasty comments to you? Do I say "Fuck! It's about time you called that script in!!" NO--so treat me with some respect!
Do NOT say stupid shit like "I need this face cream for Ms. Icannotwaitforanythinginlife filled right away. She is on her way." Is that an emergency?? NO-and no I won't put her script before people with, oh I don't know, cancer, AIDS, legitimate pain, etc. YES-you can leave a doctor's DEA on there too. Why not?? Give me a reason why you can't!!
Use the voice mail!! Just in case you skipped to the last b/c the majority of you cannot even pronounce what the important drugs you are calling in, I doubt you have the patience to read the entire post so therefore I will say it again and again. Save us some stress and use it!!!!!!