With all departments' hourly employee cuts and a push for new services given by already overburdened pharmacists it is a wonder that all employees have not walked out. You would have an easier time getting fluffed (I mean frisked) by the TSA, flying to California and having a celebrity lick cocaine out of your butthole than waiting for a pharmacist to check your blood pressure/blood sugar/cholesterol/give a flu shot while attempting to get all their other work done (doctor calls, patient calls, consultations, data/product verification, insurance audits, drug orders, babysitting unqualified/undertrained managers working as technicians,etc) and the other 20 people waiting for the same services ahead of you. I have been told by several pharmacists that patients have walked out because their wait times were unacceptably long (meaning more than 5 minutes because we are an impatient society) and that people are unwilling to pay to have blood sugar/cholesterol measurements taken. They were mistakenly under the impression that those services were being offered for free like the blood pressure screenings for Feb, which patients are now going to expect 24/7 and all of these services are covered at their primary physician visit with one small copay versus multiple copays for different services at the pharmacy. What genius(s) came up with these programs? Maybe you should punch that one (those) in the face(s)...
Other complaints I have heard that are not being addressed by The Suits:
* Unfairness in holiday scheduling.
* The Suits use their blogs to blow smoke up the employees' asses and don't ever directly address ANY issue.
* The store brand Big Flats beer is terrible (watch YouTube reviews and Stephen Colbert's Tip of the Hat/Wag of the Finger segment that starts out talking about British Superman)...Hopefully the wine won't be as bad...
* All employees are treated like thieves under prison guard while at work.
* Having staff meetings when there is not enough staff to bother having a meeting.
* Floater pharmacists feel like they are treated like refugees/thieves/terrorists in every store they work at.
* Super low employee morale.
* Any questions to pharmacy supervisors are met with a standardized "yes man" corporate response.
* Assistant managers are treated like overpaid stock boys.
* Most stores don't have the hours to keep a cosmetician on duty, which is the highest and usually most expensive theft area.
* Under no circumstances is overtime pay okay in any department, even if you are left with only an assistant manager to play cashier.
* Not enough employee hours to properly train new employees in any department.
* Too many/too high performance goals for all departments working with a skeleton crew.
* The inability to meet the needs of all patients/customers due to all aforementioned factors.
* A deep sense of failure at not being able to meet every patient/customer need like they could in the old days.
* Complaints of record profit, execs taking huge salaries/bonuses, but employee retirement match considered too low compared to exec perks.
* Now touted as a "family of healthcare companies" but employees get the shaft when it comes to their healthcare plans and complaints that deductibles/copays are way too high for a healthcare company to justify.
The Suits may not be listening but the bloggers are. I hear others in your situations say "Be happy you have a job in this economy" but the truth is that you could hire on at a direct competitor that may or may not give you the satisfaction you are looking for. There are other job options in retail and non-retail for everyone. All you have to do is look around to see what is available and what you are qualified for. You must choose your path in this life and know that I admire each and every one of you that works like a chicken with it's head cut off because you are the backbone of the corporate machine, whether they appreciate all you do or not.
I am sure that Chuck Sr. is rolling in his grave. McDruggie's used to be a company about the people. I leave you all in the hopes that your corporate paymasters realize what a grave mistake they have made and make a 180 degree turn and come back to the roots of what this corporation stood for: the people!